Carecoll Help Desk & Live Chat Software

Single customer service email
Unlimited service operators
Full customization

Live chat visible to select countries
Powerful email management
Link with your internal ERP

Customization

Dress up your widget to match the color of your taste or match your website theme.

Invites & Triggers

Increase sales by turning just another visitor into a prospect. Proactive chat triggers invite your website visitors by sending an automated pre-defined message based on certain conditions.

Conditional loading

Load live chat widget only where you need by using our conditional widget loading feature.

Offline messages

A powerful offline message feature allows the visitor to send you a message with a file attachment when you are not online for a chat.

Real-time visitor activity

Visitors’ page navigation path is shown right into the operator chat box in real-time. The complete path is also stored in a chat history for later reference.

Email management

A fully functional email client for single email customer service operators

API integration with your ERP

CareColl offers custom fields that can transmit additional information specific to your system for live chat and offline messages. For deep integration needs, we also offer JSON DATA API which allows you to import communication data directly into your own system.